Jetwing Blue ★★★★★

The best thing about this hotel is its location right on Negombo beach. Although, it does not appear to be a swimming beach. Decent swimming pool and good food.

I have stayed here before and it appears that this property is a bit dated now and in need of a facelift to restore it to its previous standard.

Nice rooms and amazing breakfast. Staff very friendly

Pretty noisy (sea view behind the pool) and the room 213 only has partial sea view.

Location and staff. Sizeable room.

A bit worn down, shabby.

Excellent location on the beach and close proximity to the airport. Additionally there are plenty of food/drink options close to the hotel.

Service could be a bit slow at times even when it didn’t seem busy. People also reserving specific tables facing out to the beach for breakfast although when asking to reserve was told it’s not possible so slightly confusing. The hotel has a gym but it’s very compact.

Great location on the beach. Very friendly staff at the restaurant and the a la carte food was excellent. We stayed two times during our holiday in Sri Lanka and got upgraded to a suite during our first stay which was great!

Rooms smell moldy. Some airfresheners would be helpful.

Food and lovely staff

My mattress was not good it need replacing

Close proximity to the sea. Wonderful beaches and swimming pools.

Slow service around the pool areas

Nice pool, nice buffet, nice room and not too far from the airport

Fantastic pool and beach location

Nice staff, pool was amazing, close to nice beach.

The food

The pools are amazing. The beach was fine (for walking, not for swimming). The breakfast options are great. The coffee is terrible. The spa massages were lovely (pre-flight). The reception desk wasn't particularly helpful. Jude Restaurant nearby was fabulous for dinner (no connection to the hotel).

Didn't organise the room configuration to what we actually booked though in the end they fixed it. Need to be a bit more understanding about late departure for overnight flights. When they plug in a phone for charging, they should actually make sure it is charging. When they accept payment in US dollars, they should give change in US dollars, not rupees.

Breakfast was great, location on ocean

Hotel needs revamping, bathrooms old and rooms need some repairs

The breakfast buffet was one of the best I have had in respect of taste and choice. The Sri Lankan cuisine was authentic and very tasty with correct amount of spiciness. Croissants were perfect and a rare thing to find in Sri Lanka. Marmalade was exceptional. Hoppers first class. Room service quick and staff very nice. The beds really comfortable with high quality bedding.

Signage to indicate the lift and stairs etc should be improved. A bit confusing in the long corridors.

Location, view, food, pools

The extra charge for "commission" which the hotel they day is charged by Booking.com and they passed on to me. This is not made clear on the pricing. It stated the taxes so I expected those. It is misleading when other hotels price including all extra costs. This makes the Jetwing Blu significantly more expensive!

The beach was nice

This is the 3rd Jetwing resort we stayed at, and the service was not terrible but didn't compare to the other resorts we visited.

Facilities, location and staff great

Food way too expensive Rooms not clean at all

Staff very friendly and helpful. Hotel location is good ,near to all other restaurants ,shoos etc. Pools very nice and big. Breakfast was very good and fantastic cofee. Can't say anything in foods otherwise as we ate outside. Bar for such a Hotel( so called 5 Star). Is a bit poor in all ,set up or comfort in general. Rooms ok but not 5 Stars I would give 3.5 to 4 Max .... Reason:main reason bathroom....old looking run down ..bath tup out of date and looks unclean or old with lots repairs etc and silicon repairs ..I did not make pic as I not like to publish such things ....but please upgrade it to 5 Stars.... No do not disturb sign or hanger or switch . Fridge ok,coffee tea facilities ok but the french press missing for the ground coffee ..wondered how to brew ..I drank as it was with hot water stirng ...no filter no press ...thought it's the way to do untill I went to a other jetwing ..lower catagory ...only there I have seen there is a french press,.all in all it's a out dated run down establishment ...needs some pushups in quality or upgradings ...same with ceilings ..old and not up to date ....not 5 Star not even or just Abt 4....would not book.again.....unless totally upgraded .... But Staff great please ..... Don't safe on upgrading t frustrating otherwise

See above

Wonderful pool adjacent to the actual hotel’s pool… it’s with the Jetwing hotel next door. Excellent gym. Ice balcony overlooking a garden. Close to the ocean.

Not super clean (at least to my standards), a little worn and perhaps needs updating.

Pool

Rooms can be bit painting

The gym, one of the best in hotels I have seen.

The room was too cold There was no airconditioning in the restaurant and lobby